Chaos to Clarity · Cornwall

Age UK Cornwall - Benefits Advice

Finding the right help can feel like a lot. Let’s make the next step a little clearer.

Support serviceMoney & benefits

What they can help with

Benefit checks and Attendance Allowance advice for older people

Your next step

Use the contact details below to ask whether this service fits what you need. You do not have to have everything worked out before making an enquiry.

01872 266888

Visit service website ↗Call 01872 266888

Before you get in touch

A few questions can save you a wasted journey:

Can you help with my situation, and do you cover my area?
Can I contact you directly, or do I need a referral?
Are there any costs, waiting times or documents I need?
What are your current hours, and is an appointment needed?
Can you offer the access or communication support I need?

We haven’t confirmed every service’s current opening hours, fees, referral rules or accessibility. Check these with the provider.

One step at a time, together.

This is independent signposting, not a partnership or endorsement. The service decides eligibility and availability. For immediate danger call 999. For urgent health advice use NHS 111.

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Based on our directory source from 13 October 2026, with selected links reviewed on 18 October 2026. Not every listing has been independently reverified.

Where to find them

Serving Cornwall

We do not yet have a confirmed visitor address for this listing. Services may work across several venues, online or by phone. Use the official service page to confirm where you need to go.

See the coverage area

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Coverage overview only — this is not a service pin or a visitor address.

Getting there, one step at a time

Try our five-question travel planner →

Preview: travel checklist and local taxi contacts. Live timed journeys are not connected yet.

First confirm the venue with the service, then enter its address below to plan your journey. Live routes and times open in the journey planner.

Add your starting point in Google Maps. We do not request your location or store your journey.

Cornwall bus routes, departures and journey planner ↗

Check the return journey, step-free access and any changes before you travel.

Need a train ramp or help at the station?

You can ask Passenger Assist for ramps, help boarding, changing trains or finding your way. It also supports people with non-visible disabilities.

Choose your trains, including changes and your return journey.
Request assistance through National Rail Passenger Assist, the Passenger Assistance app, or call 0800 022 3720 and choose option 1.
Explain the help you need at each station. For a chair, give its dimensions and combined weight with the passenger; ask about ramps, wheelchair space, lifts and the station meeting point.
Keep your booking confirmation and follow the operator’s arrival instructions. An assistance request is separate from your train ticket.

Book as early as you can. National Rail accepts requests up to two hours before departure. If you have not booked, ask staff for help; availability and the journey may need checking.

Our five-minute travel buffer does not replace the station’s assistance meeting time. For Northern Ireland rail journeys, check assistance directly with Translink.

Source: National Rail Passenger Assist, checked 18 October 2026.